Below FAQ are some common concerns of our clients before purchasing the theme.
If you have other questions, please just send it to example@domain.com.
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Pre Sale Questions
Q: What are your shipping options and delivery times?
We offer standard and express shipping options. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days.
Q: What is your return policy?
Our return policy allows for returns within 30 days of purchase. The item must be unused with tags attached. Visit our Returns page for more details.
Q: Do you offer international shipping?
Yes, we offer international shipping to many countries. Shipping costs and delivery times vary, so check our Shipping page for more information.
Q: How can I track my order?
Once your order is processed, a tracking number will be provided via email. You can use this number to track your shipment on our website.
Q:Are your products true to size?
We provide a size guide for each product to assist you in finding the right fit. Please refer to the size chart for accurate measurements.
Q:What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment methods for a hassle-free shopping experience.
Q:Do you offer gift cards or gift wrapping services?
Yes, we offer gift cards and gift wrapping services. You can find these options during the checkout process.
Q: How do I contact customer support?
Our customer support team is available via email at support@email.com or by phone at +123-456-7890. You can also reach us through the Contact Us page.
Q: Are your products ethically sourced?
We prioritize ethical sourcing and sustainable practices. Our products are sourced from reputable suppliers who adhere to ethical standards.